Shop Info/Policies

Shipping info:  

  • Currently only offering shipping to the United States from this site, but you can check out my Etsy for similar listings and WORLDWIDE shipping: https://www.etsy.com/shop/CroSheaCo
  • Products are normally shipped within 3-5 business days.  A tracking number will be automatically sent to your email used at checkout once the shipping label is created or once your order has shipped.  Once your order is sent, I have no control over how quickly it will arrive, but US orders typically arrive within 3-7 days.  There have been a few occasions where orders arrived up to three weeks after being sent.  Again, once again, I have no control over arrival times and can see only as much information on your package as you can.
  • Items sent in standard envelopes such as stickers and magnets will not include a tracking number unless the total is at least $35 or you have added stickers to your plushie purchase.  If you would like, you can purchase tracking information for stickers and magnets for $3.
  • For orders to the US, I use Priority Mail.  If a faster shipping option is needed, feel free to message me and I can look into options and prices.
  • Please make sure your address is correct when filling out your information.  If a package comes back to me due to an incorrect address, you will be required to pay for shipping for it to be sent to the corrected address.

Returns and exchanges:

  • ALL SALES ARE FINAL!
  • I do not accept returns or exchanges, but please feel free to message me if you have any problems with your order.